E-government has been adapted by many countries because of its convenience, high efficiency. More states than ever are demonstrating elevated levels of digital engagement with their taxpayers, together with all the United Kingdom topping the positions of 193 countries in 2016, according to the United Nations’ latest global e-government report.
Rounding out the top-ranked Nations, According to a Comparative Indicator of e-government Steps, are Singapore, Finland, Sweden, the Netherlands, New Zealand, Denmark and France. The United States, which ranked seventh in 2014, and next as lately as 2010, slipped to 12th in the most recent rankings. The rank of the top 20 countries derive from their comparative Electronic Government Development Index scores, and which reflects steps of digital participation with the general public.
Vincenzo Aquaro, chief of UNDESA’s e-Government Branch, said “is the number of countries that have achieved “very high” or “high” scores in the U.N.’s E-Government Development Index, or EGDI. The index reflects a variety of indicators, including online services, information and communication technology development and educational levels — and ultimately how effectively governments use IT to promote civic access and inclusion of its people.” adding by him “Notably, in 2016, there are more countries with very high EGDI values — 29 countries in total,” In comparison to 25 nations in 2014. Joining the list of top performers this season are Slovenia, Lithuania, Switzerland and the United Arab Emirates.
Aquaro said “as countries in all regions are increasingly embracing innovation and utilizing new information and communication technologies to deliver services and engage people in decision-making processes.” recently, the latest survey shown some critical tendencies as below,
- The progress of public services which reflect people’s requirements and that also are driven by the general public.
- Increased general accessibility and availability of broadband and an elongated use of cellular service alternatives for all.
- Greater public digital involvement to promote participatory decision-making and support delivery.
- Greater integration of public services on the internet through better policies and also a single stop-platforms permitting access to a range of public services.
- The increase of open government information for encouraging effective, accountable and transparent institutions, reflected at an doubling in the amount of nations because 2014 offering
open information collections.
According to experts suggestion, the evolution of technology continues to play a main role driving e-government.
“Social media, mobile and data analytics are heavily featured in the 2016 e-government survey because they empower U.N. member states to shift from reaction, to prevention, as they tackle the major societal challenges of our time,”by Julia Glidden, general manager, IBM Global Government Industry, who helped advise the U.N. on the survey. Meanwhile, Julia adding, “They are also empowering citizens to play a more central role in the design and delivery of more personalized services.”
As Aquaro statement, the very fact that the European Commission’s Digital Agenda creates among the seven pillars of the Europe 2020 Strategy, provides clear evidence on the Way Many Nations have Put the e-government Advancement as one of their national priorities and Just how far they’ve been implementing. By comparison, the digital divide between and within Africa and the rest of the planet has remained mostly unchanged over the previous 15 decades. Certainly, all other African countries are under the lower two tiers of e-government development besides five countries as Tunisia, South Africa, Morocco, Mauritius and Seychelles.
Even the U.K.’s climb into the top place, from eighth position a couple of decades back, when the U.N. last published its positions, indicates how fast changes in cellular and web-based technology, together with concentrated policy choices, can make substantial differences in how governments can progress their involvement with the public. The U.N. report noted that now from the U.K., 85 percent of self-assessment tax filings are filed electronically, and 98% of driving evaluations are booked online.
Aquaro also commented about USA slippage in the ranks of e-government that the shift in position for any nation must not reflect on that nation alone, because it’s a relative measurement which also reflects the progress of another nations. The U.S. was consistently one of the top nations in our poll, since 2001.